She’s shown to be very sarcastic and demanding when she cuts off Carson’s speech as introduces the contestants. She also is shown to be cruel as she tossed Whitney’s suitcase at her and fired her without a second thought. She takes an immediate disliking to Your Character and even threatens to fire Jen if she doesn’t get you kicked off in Chapter 3. If you call her out for her behavior towards Jen and the rest of her crew in Chapter 5, she explains that she was in Jen's shoes before and her situation was much worse, so she had to toughen up a lot if she wanted to get "results" from the audience. Which she mentions various times throughout the book is a huge influence on her decisions.
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