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Forums » Issues » What's up with the live chat?

Just popped in this evening to check my notifs and saw that there's... Some kind of live chatbot in the corner of the site now? Is that supposed to be a new site feature?
I think so, kinda annoying to always have it be in the bottom right corner of the screen. Should just be a drop down and click panel in the navigation bar or something.
Definitely is. I don't know why they installed it either :/ best guess is that this might be the staff's answer to the complaints about lack of general staff accessibility but that's only a theory.

EDIT: dunno if it's only on my end but it seems like it got taken down?? That was a weird two hours.